Fleet Customers

Edenbridge Claims
Action Service

"Edenbridge have made it so easy for us to use.

Eliminating the use of paper claim forms is a bonus for our staff and always providing a relacement car or van delivered direct to the driver, is a great saving and means our business is never disrupted."

- R. Durtnell & Sons

"If any of our drivers are involved in an accident, they only need to call one number and the repairs and insurance claim are all dealt with in one go.

Their service takes away a lot of the stress and inconveniences that are associated with accidents."

- S&B Herba Foods

Full copies of all of our testimonials are on our testimonial page

‘One Call for All’ service

Edenbridge Accident Repair Centre (EARC) can provide a complete fleet accident management solution to all your motor accident claims with a ‘One Call for All’ service.

Motor Fleet Solutions Scheme

The aim of which is to take away the effort from your admin staff and minimise the disruption to your production staff, help to control costs and minimise your claims experience.

From that initial call to the FREEPHONE first response number, EARC will:

Arrange 24hr roadside recovery anywhere in the UK (mainland)
Record driver details required for setting up an insurance claim
Arrange a courtesy van or car within 24hrs
Arrange for the vehicle to be collected and repaired by EARC
Arrange for your own or third party insurers to inspect and authorise repairs
Arrange for the repaired vehicle to be re-delivered to the driver

Third Party Intervention

EARC takes that first call from the driver and will also approach innocent third parties on a client’s behalf to offer in house repair services. This allows the opportunity to settle simple damage claims without making contact with insurance companies.

Duty of Care

Be assured, by using us you will be upholding your duty of care to your staff to ensure your vehicle fleet will be repaired to the highest standard available in the UK. We now currently hold:- British Standards institute PAS 125:2007. Vehicle Body Repair Specification.

Insurance Broker

EARC will keep the insurance broker informed at all times of the claims handled on a company’s behalf.

All drivers will be provided with an Emergency Accident Assistance card and convenient card holder.

We take away the pain from our customers!

For more information or to arrange a visit please contact Joe Godfrey using our contact form or by telephone
on 01732 422192 or by email: Joe@earc.co.uk

call us on 01732 422192